We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
51645 Gummersbach Germany
Looking on the homepage I noticed this item and at first I was very skeptical. Then, reading the reviews and looking at the photos of various purchases, I was convinced and bought the item. Now my dog can't wait to wear these shoes. Also useful for owners to avoid messes in the house. Recommended.
I liked them, they fit well, the delivery was fast đ thank you đ«
I really liked it
Very well made, without imperfections.
excellent material and good finishes very good product đđœ
Super â
Very good. Our dog in the wheelchair has high wear on shoes. Price/performance ratio is right.
Good. Fits correctly.
Good part fast shipment good seller thanks!! !
My dog is already old and has a bad paw (without padding), I bought these boots for him to relieve his walking pain. They are of very good quality and although at first it was difficult for him to walk with them, now he does so relatively safely and much better than before having them. Very satisfied with the purchase
Cute and quite sturdy, they have good finishes and seem comfortable. I really liked them and my dog is happy.
Excellent seller
Hello, I have received my order very quickly and in perfect condition. Precaution necessary during these hot times to ensure our dog does not burn its paws on the asphalt. Very well made, with anti-slip cleats and equally good for both summer and winter. I am delighted with my purchase and highly recommend it. A huge thank you to the seller.
Product as advertised. Good quality.
It is evident that it is of good quality.
Very strong and high-quality boots
everything is correct