SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Pet Dog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourpetdog.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
super dog 6 kg multypoo
Fits my Pomeranian perfectly!
As the photo has not yet been measured
Class, Heat vest. Trilki Vilna, I can go to Rosmir Misha brothers.
The stitching is also good. It looks sturdy and suitable for winter walks.
The size is larger than I thought ~ ^ ^
The size is too big. It's pretty, but it's too big for other sizes.
very cute and fast recieved
Good fabric comfy and just the right size
Size small but excellent quality
Looks very good, should be warm and comfortable for the body.
Great vest warm and comfortable
Warm coat, comfortable, beautiful...
Really good product is using well.
The jacket is matched. Singully again I guessed with rosmir-on a dog 6.5 kg (Jack spread) and with a girth of breasts 47 cm was super. To be like, if the back is dovsha, if there are models of jackets. It will be hot for the dogs, the rude))) I recommend it.
Very cute and very nice material. My puppy looks very handsome
Great. It's in time and scale corresponds to what I asked. Excellent quality
Excellent. Perfect size
Very well-made item. Truly practical and functional. Fast shipping.
The product is identical to the one advertised, the package arrived earlier than expected and well packed, the fabric is warm and fits my puppy very well, ideal for these cold days. I recommend the product and the seller.
Fits perfectly and is nice and thick.
Very cute
I was really good at buying. Winter clouds will be warm this winter Regular size This is good.
3.4kg puppy m size right. He has a pointed chest, but he has a small chest. I'm very short of my hips, but it's okay. The exterior is artificial leather? It feels like that, so I smell it at first. The clothes are very nice.
The quality of the yolk is good, I hope the size is suitable
Small insect eggs? Something like that was attached.
Perfect, true to size, nice quality
If you follow the size chart and measure correctly, the dog coat fits perfectly. It's nice and warm, and the snap buttons work flawlessly. My dog is a Chihuahua weighing 4.5 kg.
Amazing!!! Would buy again! My dog is hard to shop for jackets cause they usually are a bit too big. she’s about 9-12 lbs and I got her a medium.
Fit perfectly!
Very good quality, my dog is always size M, I bought size M and it was very small. You have to consider 2 sizes larger than the size they are.
Very nice dog jacket
Magnificent, correct size.
Super warm coat for my little dog xl fit my poodle x perfectly.
Beautiful item, true to size as described, I recommend.
Too small, but really liked it. I will exchange it.
Such a cute coat!! Good quality-color is accurate. Size up!!! These run very small. I got M for my cocker spaniel and needs an XL
For dog Charles Spaniel (back 40 cm Shia 32 cm over the chest 53 cm) rosmir XL can be great. Ale L Bula would be already small, I did not regret that, I took the most rosmir. Duge Shvidka delivery. The capital Garna for this penny!
Not the best photo, but as is. The quality is excellent, arrived quickly. I took the smallest size, it turned out to be a little too big, but in general, to pry something for it, and generally Super. Warm. Seller recommend!
excellent
And it's just like in the photo, perfect, thank you very much.
Great vest! I took it to the Russian salon up to 2 kg, the size S-sat very well. Ruled in the photo was blooming was beige, but in reality-a pistachio, but also beautiful. I liked that the whole body was long and calmed. Would buy such a jacket, but it's a pity not. Because of the effect of an elastic band, he will sit on a thin base and a plump one. Council
I had to order twice, the first time we took the size M, for the Yorica 2,5 kg on the back 26-27 cm was large, the second time I ordered s, the village is excellent, high collar, under the ears, warm, super quality
Chudova vest, on the rozmir pidichal, the quality is good, delivery 2 days to Kiev
All right. All right. All right.
Rarer I have a poodle a 7-year-old puddle weighs 4.5 kilos about and a snowy size.
Good quality
Super vest
Super cute, nicely done!! soft and warm. Size L a little smal for 4month old wippet. I ordered XL too.
Duge Yakishna Heat Vest! For 4,5 kg of raykushki, ale tsuzenya will be shvidko rye, that's all super! Shvidka shipping
Completely pretty ~ ~!!
It's so good. I'm gonna have to suck it up.
Mini Bichon Medium size fits well with 3.2 keys
For my princess Super
Super Vest for Dogs
soft, warm, but a bit short for us, but we still wear it
Fast delivery! The jacket is wonderful! A bit larger in size than needed. But the puppy is still growing! Thank you very much to the seller!
It is beautiful, super warm, muuuuy good quality, cheap for what they offer, the sizes are exact as they come on the table. Congratulations on your product
Size small, not suitable for a Maltese dog, size S.
Everything was matched. For 2,800 kg she took S, sily Garno. Bead like an outfit, clean up good in a room
Fits my 15wk bichon puppy. Nice fit and keeps him warm.
Very wonderful vest, warm, comfortable, beautiful! Dog (Jack Russell)-O. sh.32, O. G. 45, back length 36. I will order another color by spring
Beautiful, nice material. Minus only that the stomach almost does not close. I wish my stomach was more closed
It suits my chihuahua great! Precious and high quality!🤗
It's a pretty good fit.
Wow
Product identical to the one advertised, good quality and warm fabric, well-packaged package, and the best part is that it arrived much earlier than expected. I recommend the seller and the product.
Very beautiful and comfortable jacket, nice color! I recommend it! Thank you very much to the seller and good luck! 👍🙂❤️
good quality and fast delivery
Snuggly
Very high quality, beautiful, cute jacket! Took Size M, sat down perfectly!
Looks good but it smells something bad. Should wash before use. My dog is 3.7kg back 28cm
The product is good. I made it well for the price. If you buy it and move it hard, you'll have to peel it off.
Ordered in York size M, it fits perfectly, the quality is good, the tail is satisfied!
I wasn't expecting much because the price was low, but it wasn't like that. Apart from a slight smell, it's really pretty and I like it.
Good quality, pleasant color, a little tight for the dog, but okay, warm.
Super winter jacket for our dog!
Really good, corresponds to the size
Quality sew warm cloak, good collar. On the buttons.
Cool quality dog vest. I was forced to order a larger size, since my dog has a 2,5 kg Spitz, due to the coat, a smaller size is not very good.
I chose the wrong size, so it's a little big.
My dog is 44 chest and if it fits, but I feel that it was like a badly tied tamale, but it is nice warm and looks elegant
good quality! thank you 😊
Great, beautiful, right size for 3.3 kg Chihuahua dog
Very cute and right for my little Maltese dog
This is a lovely coat, fleece lined, looks very cosy. Well worth the money. Nothing wrong with the item I just ordered the wrong size. My fault. I was very quickly refunded the money. Perfect customer service thank you. This was my first time of using Ali, I have now put another order in as I am pleased with the service.
Such a great coat, just great
The quality very good the price deserves. Congratulations to the seller fast shipping.
It fits perfectly!! beautiful and very good quality
super vest 🔥🔥🔥
Vest Super, no thread, wash, all the money, buttons on the Ministry. The number of people, the number of people. For the middle of the game, for that I will get cold
Rozmir vidpovidav rosmyrny sittsi. I got it. My dogs were already going. Ale I want to mock the uvaga, if for the cotton will be it, but for the divatchs of the tummy bangs.
Fast delivery, perfect quality
Great! Size matches description
Mega super I recommend it.
Jacket is great. Very well made, warm. I did not receive size S though only size M but I was refunded.
Hello, I don't think I can't. I 've got to say, I 've got a lot to go. I can't just say that I'm going to give you a look. I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm like, I'm just like, I'm going to be like, I'm going to be like, I'm going to be a lol.
Great! The size is the same as stated. The quality is good. Thank you seller and seamstresses thank you! Came very fast
Duge Classes, Yakishna Vest. I'll be more than one brother
The quality is very good, the weight of the dog is 2.8-2.9 kg. Logo is easy to cut.
Quality and very beautiful! Fast delivery weighs 7 kg
Cool thank you
I love it, it fits great, it weighs 10 kilos.
Great vest, excellent quality! The size chart matches reality.
Very nice item. Well-made, with quite good finishes and soft. It's warm, the dog loved it. One of the best purchases I've made, and I've made quite a few. I recommend it.
Very warm suits and super fast shipping.
perfect for my small dog
Super fun Jacket. Nice quality. Sizes according to table fits fine.
fits perfectly!! and super cute!! fast shipping as well :)
Great jacket
The coats arrived well protected and are of excellent quality, I recommend to the store and the seller.
Wonderful
so cute and I'm sure it will keep her warm
The quality is incredible, but it runs small.
Nickel 👍 waterproof, size L fits well for a 4.4 kg dog and another weighing 5.2 kg (though I think size XL is better for 5 kg and above).
The size fits perfectly, the quality is excellent.