We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
51645 Gummersbach Germany
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Fast delivery. Everything was done as I wanted. I recommend the seller.
This is the second time I am purchasing an address book from this seller. Everything is very clear and fast! Received it within a week. The keychain this time is thinner and the edges aren't great, but I liked the engraving more - yellow (instead of gray) and it's easy to read.
Thank you very much! Beautiful, the engraving is superb!
Fast and everything is correct.
Thank you, dear seller!!!! ! 👍
everything is great..🔥🔥🔥 the quality is very good!!
The quality of the medallion and print is top. Not worse than the addressee from a special store for 600 rubles))
Everything is great! Thanks to the seller! 👍
Good quality, the text is well engraved.
everything is great! really like it 👍
Wonderful addressee, the seller is great) Thank you very much❤
Thank you. beautiful high-quality address book. I took it for all my animals. Engraving is included in the price. You just need to write to the seller in advance.
They did it and sent it faster than the same order I placed on the Russian marketplace, where the cost was 6 times more expensive. I will recommend it to everyone!
I order not the first time, everything is fine. The engraving is clear and well readable. The delivery is fast.
Everything is fine
Excellent! I ordered two at once. They made it quickly, delivery was fast, quality is excellent.
very beautiful) If only the font could be chosen, that would be awesome! delivery very fast
Oh, they are very beautiful and pleasant to touch. I hope they won't take them off my cat's toys. The details are accurate: name, phone number, no errors.
everything is fine, thank you very much.
Everything is great. standard delivery 3 weeks for Russia.
beautiful tokens
🔥 🔥 🔥 Thank you!!! Very good address book. Carefully done, fast delivery.
All super. Thank you!
Excellent! And very quickly!
Excellent and quite compact. Won't interfere with the sink.
Very well done, the engraving is neat, well read, the medallion is cute.... I recommend the seller...
excellent thank you
excellent address book I recommend
A good thing. Thank you. I recommend.
Thank you! Good address cards, small ones, although the engraving is not deep. I hope it won't wear off quickly; overall, I liked them. 🤗 Delivery on time, everything is great! 👍 👍 👍
Everything is as I wanted, very satisfied, my data is written, the keychain itself is small and light, fits my little Spitz
just the cutest address cards
normal address book
Delivered in 10 days, the inscription is as ordered. For such a price, what more can be said as a gift!